The new India …

Something that struck me during our recent trip to Thailand was the sheer number of tourists from what used to be known as the sub-continent – a tribute both to the growth of discount air travel in both India and Thailand and the growing wealth of the Indian middle class – and yes, they were most definitely there to shop …

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Ronald McDonald does Thailand …

In Ao Nang, across the street from  some dodgy looking bars is a MacDonalds.

Outside the McDonalds is the usual garish Ronald McDonald effigy – except is Thailand, so the figure is standing, palms together in a classic wai gesture …

 

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Getting scammed at the Grand Palace

Thailand, being a poor country, is full of people trying to turn a dollar. Most are legit, some are dodgy and some are very dodgy.

The dodgy ones tend to cluster around where tourists go on the basis that you are both naiver and richer than they are. Mostly they’re fairly transparent, such as the friendly stranger who tells you ‘XYZ is closed today’ when it isn’t, and then tries to persuade you to sign up to an over priced tour of an alternative attraction.

The ones at the Grand Palace in Bangkok are in a different league. The other guys are amateurs compared to them.

This is how the scam works.

There are three gates. You can only buy a ticket to go in at the middle gate, which is the one opposite an overpriced French style pavement cafe. Your cab of course cannot get close for love nor money and so will drop you somewhere nearby.

Helpful official looking guys with neat white shirts, Thai flag pins and official looking badges on lanyards will see you working out just where the hell you are and intervene, directing you to one of the other gates, rather than the main gate (which has a sign warning you to ‘beware of wily strangers’). Reasons given include “we’ve opened an extra gate”, “there’s a lot of tour groups ahead, quicker if you try the other gate”.

At this point you believe them as they’re not spruiking anything, and given you can’t read Thai, you can’t tell the difference between a used Patpong bus pass and Thai museums staff pass.

So you go down to the other, wrong, gate and another similarly attired guy will say, “so sorry, we’ve just had to stop people going in as there’s too many people in already” which looks kind of plausible as you are now standing in front of a gate where they are clearly not letting people in. And again you believe him as he doesn’t seem to be selling anything. So you ask him when you should come back and he says something utterly reasonable like “First thing tomorrow to be sure, but you could try around 1pm as the tour groups are often gone by then”.

You of course have trekked across the city, and don’t want to come back tomorrow, as today’s your last day, or whatever so you decide to come back later, which leaves you stuck for ninety or so minutes. So you visibly wonder what to do.

This is when your scammer hooks you. “Look,” he says, “get a tuk tuk down to the river and get a boat to the market or the wats on the other side and come back at 1pm”, and when you look positive, he gets you a tuk tuk, and the tuk tuk guy looks legit, with a nice blue jacket with a logo on it, unlike the usual grubby pants and t-shirt of your standard Bangkok tuk tuk man.

The tuk tuk man then takes you to a pier not used by the river commuter service, but where strangely enough there is a guy doing tours of the river in a longtail boat at considerably more than the going rate …

Now I’ll admit we fell for the scammers in the white shirts, even though we’re experienced travellers. At first we even thought it was just a dodgy tuk tuk man, so we made our excuses, left, flagged down  a cab, and went  back to the grand palace – incidentally finding the only cab driver in Bangkok who didn’t know how to get to it – he had to stop and ask a newspaper seller – only for our white shirted friends to try the same scam on us again. This time we ignored them …

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Getting round Bangkok

Bangkok is a big brash, noisy slut of a city, and getting around it can be intimidating, with manic cab drivers, whose meters often seem to be broken, even more manic tuk tuk drivers intent on taking you somewhere you don’t want to go and the rest. And the traffic periodically jams solid – for example it took the cab taking us to the airport 45 minutes to get from our hotel on Soi 18 the couple of kilometres up Sukhimvit Road to the Expressway onramp.

But don’t let this put you off – if you’re a tourist it’s easy as long as you’re prepared to make some choices and pay a little bit more than you absolutely need to. Make sure that your hotel is close to a Skytrain station – the elevated metro system, as opposed to the underground – and given the number of international hotels off Sukhimvit who will do deal via Expedia and the rest it’s not a big ask.

Using the Skytrain will:

the latter being especially useful if you want to visit the Wats along the river and the Grand Palace. Ignore what Lonely Planet says about the tourist boat – basically it runs every hour on the half hour between 0930 and 1630 (by which time you don’t care as all the wats are closed) and for a 150 Baht (say $5) they will sell you a hop on hop off ticket and a guide on to getting to all the main attractions. What’s more you don’t have to wait for the tourist boat, you can board any of the normal boats flying an orange flag to hop between piers.

Let the boat take you up the river to get oriented and then jump off on the way back to visit the sights of your choice. And if you don’t get to see everything you can always come back another day and buy some single hop tickets on the local passenger boats now you’re oriented.

Now the skytrain/riverboat combination doesn’t go everywhere – some parts of Chinatown and Bhalumpong are inconveniently out of reach, for example, but if you have a two or three day stop over it will let you do most of what you realistically are going to manage.

Using the Skytrain is straightforward as well – you can buy single tickets – a hassle, you need a handful of coins for the machine, a rechargeable ticket, or for 350 Baht ($12) a 30 day smart card ticket with 15 trips loaded on it, and at the equivalent of $12 cheap enough to throw or give away when you’ve finished with the seven or eight trips you’re likely to rack up in a  three day stop over. To put the ticket costs in perspective, an average tourist cab ride – say from your hotel to the wats – will cost between a 120 and 150 Baht.

The Skytrain is also part of the experience – you get to see into people’s yards, into an overgrown chinese cemetery near Sala Daeng, and also watch the cheesy video ads on the train.

My personal favourite Skytrain moment was listening to the station announcement for Nana station. The announcement would go Na-naah in an incredibly sexy voice seemingly redolent of illict sex on a steamy afternoon (ok, I have a vivid imagination) but nevertheless something that fitted in with the vibe of the place.

As always your mileage may vary, but this certainly worked for us …

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The arrogance of power

One day, when I was in Bangkok, I looked over the edge of the Skytrain walkway near Asoke station. Traffic was snarled as usual, and as always in Bangkok it was disciplined in an anarchic way, ie there are rules and understandings that allow the traffic to barely flow, rather than come to complete gridlock.

And then I saw a big, black, polished Mercedes pull out of the snarled traffic and drive down the other side of the road. Oncoming traffic gave way to it. No one hooted. No one tried to follow it.

That was truly the arrogance of power …

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The Thai election

We’re just back after three weeks in steamy monsoonal Thailand, and yes, we had a great time. This wasn’t a serious trip, we spent most of the time swimming, snorkelling and doing other human things. It was most definitely un petit vacance pour destresser.

What was unescapable was the Thai election. Election posters everywhere and everywhere in Krabi, Ko Lanta and Bangkok there were as many posters for Yingluck, the ousted Thaksin’s proxy, as for the other candidates. And Yingluck had more campaign trucks playing her campaign songs than anyone else.

Now we should all be paying attention to what is happening. The decision and the politics are for Thais alone, but what is happening is very interesting.

Over the last thirty or so years Thailand has industrialised, and has gone from being a predominately rural poor country to a country that is partially industrialised to one in which some people, predominately poor peasants in the north and east, have been left  behind economically, others, those who work in the car and computer plants around Bangkok, have done a bit better, but as Thailand was seen as a low labour cost option, not that much better, and at the same time some people have become very rich indeed.

Thaksin appealed to the poor and the disenfranchised and this let the genie of social reform out of the bottle. The army and the establishment were not best pleased with him and they got rid of him in a military coup in 2006. Thaksin is alleged to have engaged in corrupt behaviour, but then they would say that wouldn’t they.

Along the way the social reform agenda has taken on a life of its own, culminating the redshirt movement and the near insurrection in Bangkok last year.

Yingluck has been riding the social reform tiger, and now looks likely to win the election, much to the consternation of the conservative army generals.  Which means that things will not continue as before.

What will happen, I don’t know. It’s for the Thai electorate to decide. But it has definite implications for all of us as the last thirty years of economic change and growth have integrated Thailand into the global economy – the Honda and Toyota plants, the WD hard disk plants and the rest – and disruption and violence are bad for (global) business

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Banks, phone calls and security

Now I’m probably turning into an old fart, but I get really annoyed by banks when they phone you up about something trivial:

Hello this is the XYZ bank. Can I speak with Mr Xyzzyy?

– Speaking

I want to talk to you about some correspondance. Can you please confirm your date of birth and account number?

– No, I am not assured that you are calling from XYZ bank. You are calling from a call centre on an unlisted number. Can you please confirm the last four digits of any of my bank accounts

I am sorry I cannot release any information unless you confirm your identity

I’m sure you can see what’s wrong about this dialogue. The bank quite properly wants to confirm my identity. Unfortunately they are asking for a something (my birthday) you can find by googling, and something I’d like to keep secure, an account number.  Now while I’d be happy to tell them that, I’m alert to social engineering, after all they keep on sending me emails about being secure online and scammers, so not unreasonably I want them to prove that they’re not some sophisticated scam.

They of course can’t do that as they don’t let the phone bunnies give out any information.

Much better would be something like:

Hello, I’m from the XYZ bank. I’m calling about some recent correspondance. Would you like me to confirm my identity?

– Yes

Do you have your credit card handy? If you look at the back of it you will see you customer number. The last three digits are a, b, c.

– They are.

Can you please now confirm that your identity by telling me the last four digits of your savings account number

– m, n, o, p

Now it could be better, we could have agreed some security questions in advance but this system has the advantage that they tell me something unlikely to be public knowledge, but not all of it, and I tell them something that  is unlikely to be public knowledge, but not all of it.

We have then established that we are who we say we are, but no one knows something that can be of use. Also, if I’m working in an open plan office I havn’t divulged anything that I’d be unhappy having overheard, accidentally or not.

Dates of birth, full names don’t work as they are scattered everywhere on social networking sites.

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La lutte continue!

Back in November I blogged about my mother’s admittedly tenuous connection with Basque refugees and the Spanish civil war.

Today’s Guardian brings news of unfinished business:

it is depressing to think that, 70 or more years after the end of the civil war, there is still unfinished business. Travelling around rural Spain I have always been struck by reminders of the civil war from the Fascist period ‘Todo por la patria‘ in ironwork on government buildings to trade union offices flying the red yellow and purple of the republic …

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AIATSIS digital preservation program to be cut

Twitter has recently brought news that AIATSIS’s digital preservation program is to be cut.

This is unfortunate to say the least. AIATSIS was engaged in digitising the cultural patrimony of the first cultures to inhabit Australia, and in the process assembling a resource unique in the world of how pre contact, essentially hunter gatherer cultures functioned.

Now as any anthropologist or archaeologist will tell you, one of the problems of studying hunter gatherer cultures, and remember, we were all hunter gathers once, is that they have left few artefacts and very little context – we can say that features, stones may have had signficance, but we cannot say how they were significant to vanished cultures elsewhere.

In Australia, it is almost uniquely different. Missionaries, anthropologists, explorers, and the just plain curious came into contact with these societies while they were still fully functioning societies as late as the mid twentieth century.  Not only did they write things down, they recorded the stories and songs of a rich oral culture on film, on tape, even on early video recordings.

The trouble with all these field recordings is that people did what they did with it and in the main forgot about it, leaving tapes and film to decay on the selves of their offices, in their garden sheds, whatever.

AIATSIS has since the sixties been building a collection of these materials and conserving them. However, in the last ten or so years the world has gone digital, and in response to this AIATSIS has been engaged in a program of digital preservation – essentially scanning the films, and converting the tapes to digital formats to ensure their long term preservation.

I had a small part of this – I helped design and procure their digital asset management solution – the system to keep track of all the recordings and to guard against corruption and bitrot. What started as a technically interesting and challenging job became much more than that. It’s not often in computing that you feel a sense of mission about something, but I did about that job, and I still feel that their digital preservation work is important.

Important as it preserves a unique body of spoken material in a number of endangered languages, and because it provides a body of information about how hunter gatherers interact with the landscape and with each other.

Apart possibly from some cultures from Brazil, we simply do not have another body of material. In the same way that reading Aristophanes tells you things about how fourth century Athens functioned, down to having chickpeas as a pre dinner nibble with wine, this material tells you how these peoples dealt with what was, in the main, harsh unfriendly desert environment.

I don’t normally get on my soapbox and shout, but there is a risk that some material may be lost. It is not just of value to the aboriginal peoples of Australia, but to all of us. We were all once hunter gatherers foraging for seeds and roots…

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More Epsilon fall out

More fall out from the Epsilon data breach – this time it’s Dell Australia:

An Important Message from Dell Australia

Dell’s global email service provider, Epsilon, recently informed us that their email system was exposed to unauthorised entry. As a result, your email address, and your first name and last name may have been accessed by an unauthorised party. Epsilon took immediate action to close the vulnerability and notify US law enforcement officials.

Whilst no credit card, banking or other personally identifiable information was involved, we felt it was important to let you know that your email address may have been accessed. While we hope that you will not be affected, we recommend that you be alert to suspicious emails requesting your personal information.

[… continues]

Again not the best news to receive, but again be careful, be safe

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